Shipping policy

Processing Time

  • Production Time: All print shop items (e.g., custom t-shirts, mugs, prints, etc.) require a production time of 2 to 3 business days. Please note that production time does not include weekends or holidays.
  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. A separate shipping confirmation will be sent once your items have been shipped.

Shipping Methods and Costs

  • Standard Shipping: We offer standard shipping options, which typically take 5 to 10 business days for delivery after production.
  • Expedited Shipping: If you need your items sooner, we also offer expedited shipping. Delivery times vary by location.
  • Shipping Costs: Shipping charges are calculated based on your order size, weight, and shipping destination. You can view the shipping cost during checkout before completing your order.

Delivery Time

  • Shipping times vary depending on your location and the shipping method selected. Standard shipping typically takes between 5 and 10 business days after production. Expedited shipping may take 2 to 3 business days.
  • Note: Production time and shipping time are separate. Please ensure you account for both when planning for your order's arrival.

Shipping Restrictions

  • We currently ship to the following locations: Domestic shipping includes shipping within the US only.
  • Unfortunately, we do not ship to P.O. Boxes. Please provide a physical address for shipping.
  • International Shipping: We do not ship internationally at this time.

Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment through our carrier.

Address Accuracy

  • Please ensure your shipping address is correct and complete at checkout. We are not responsible for delays or issues arising from incorrect address information. If you notice an error in your shipping address, please contact us immediately at [contact email/phone] to make adjustments before your order ships.

Lost or Damaged Items

  • Damaged Items: If your order arrives damaged, please contact us within 24 hours of delivery. We may request pictures of the damaged items to process a replacement or refund.
  • Lost Packages: If your package is lost during shipping, please contact the carrier with your tracking number. If the package is not recovered, please contact us for assistance, and we will investigate the issue.

Order Modifications and Cancellations

  • Once your order is in production, we may not be able to modify or cancel it. Please double-check your order before submitting it to avoid any issues.

Contact Us

If you have any questions or need assistance with your order, feel free to contact us at info@balloonsandsuch.com or Phone Number: 346.556.7125.